Terms of Service

Welcome to OpenInterface Labs. These Terms of Service govern your use of our website, API endpoints, and our agentic models (M.I.A. and S.I.A.).

1. Enterprise and Sandbox Usage

You agree to use our AI models only for lawful purposes. While OpenInterface Labs provides the computational reasoning logic, the final responsibility for outputs generated by the models in production environments rests with the integrating party.

2. Service Availability

Our digital tools and APIs are provided "as is" and "as available." While we strive for 99.99% uptime for our Enterprise tier, OpenInterface Labs is not liable for data loss or service interruptions in our free Sandbox environments.

Privacy Policy

OpenInterface Labs is committed to data security. Because we handle live wiki lookups and sensitive business API integrations, our privacy policies are strict.

1. Zero Retention Policy

For Enterprise API users utilizing the S.I.A. model, we operate on a strict zero data retention policy. Your prompt data and context payloads are processed in memory for inference and immediately discarded. We do not use your proprietary business data to train our foundational models.

2. Data We Collect

For account management and billing, we collect standard PII including your email, payment information, and usage metrics (token counts and rate limit telemetry).

API Usage Policy

To ensure fair compute availability across the OpenInterface network, strict rate limits apply based on your tier.

1. Rate Limits

• Sandbox: Limited to 10 requests per minute. Intended for development and testing only.
• Production: Scalable compute up to 5,000 RPM.
• Enterprise: Dedicated instances with custom SLA-backed rate limits.

2. Abuse Prevention

Automated attempts to reverse-engineer our model weights, bypass rate limits, or generate malicious code payloads will result in immediate API key revocation and permanent account banning.